We recently returned from a trip to Alaska that we booked thru Jan at Travel Associates. We wanted to do the Prince William Sound Cruise on Cruise West, and Jan was able to get a great rate for the cruise. She took care of everything for us - from reminding us to send our forms in, to arranging all our transfers for the cruise. She also researched and talked to us until she found good airfares and coordinated our arrival times with our traveling companions from Montana. This saved all of us hours of trying to do it ourselves.Our flights went perfectly, and the cruise was fantastic! We loved the small boat experience and will definitely do another trip with Cruise West - from the moment we stepped on deck, we were impressed with the outstanding staff and their genuine friendliness and competent service. Our accommodations were clean, the food was delicious, and we enjoyed the very likeable and interesting marine biologist who kept us informed about all that we were seeing, whether it was up-close glaciers , the sea life, or the villages we visited - absolutely facinating!Jan followed up with us when we got back, and I told her we loved it and would like to do another cruise with Cruise West. I commented on one item about the cruise, and she immediately called Cruise West and had it taken care of for us - which we considered a bonus - all within a few hours! That speaks very highly of both Jan and Cruise West. We especially appreciate the peace of mind in knowing that our travel needs will be met in such a personable, efficient manner. We highly recommend Travel Associates and Cruise West and look forward to traveling with them again.